Privacy and Cookies Policy

This Privacy and Cookies Policy explains how Fernando’s Winehouse Unip, Lda processes the personal data of users, customers and visitors of the website fernandoswinehouse.pt.

Personal data is processed in accordance with the General Data Protection Regulation — GDPR — and other applicable legislation on privacy, data protection and electronic communications.

By using our website, users should read this policy carefully to understand what data we collect, for what purposes we use it, how long we keep it and what rights they have.

The entity responsible for processing personal data is Fernando’s Winehouse Unip, Lda.

Address: Estrada Nacional N1, No. 737, 4535-214 Mozelos, Portugal.

Website: www.fernandoswinehouse.pt

Contact email: geral@fernandoswinehouse.pt

We collect only the data necessary to prepare, fulfil and execute contracts, process orders, provide customer support, respond to requests, manage customer accounts, send authorised communications and improve the website user experience.

This data may include name, address, postcode, telephone number, email address, billing details, delivery details, order history, communication preferences, website interactions, IP address, browser type, approximate location, selected language and information related to cookies.

We do not knowingly collect personal data from persons under 18 years of age. If the unintentional collection of data from minors is detected, steps will be taken to delete that information, unless there is a legal obligation to the contrary.

Personal data may be processed for the supply of products and services, performance of contracts, order management, invoicing, deliveries, customer support, handling complaints, compliance with legal obligations, fraud prevention, authorised marketing, service improvement and the defence of rights.

Processing may be based on the performance of a contract, compliance with legal obligations, the data subject’s consent, Fernando’s Winehouse’s legitimate interests or the defence of vital interests, as applicable.

We may send commercial communications, newsletters, promotional campaigns, offers, events, discounts or personalised communications where consent or another applicable legal basis exists.

Users may withdraw consent or object to marketing communications at any time through the mechanisms provided in each communication or by contacting us by email.

Where necessary, we may share personal data with service providers, technology partners, payment platforms, carriers, consultants, accountants, auditors, tax authorities, courts, public bodies or other entities when this is necessary to comply with legal obligations, perform contracts or defend rights.

Third parties processing data on our behalf are required to comply with appropriate security, confidentiality and data protection measures.

We adopt appropriate technical and organisational measures to protect personal data against misuse, loss, alteration, disclosure or unauthorised access.

If you suspect misuse, loss or unauthorised access to your personal data, you should contact us immediately.

Personal data is kept only for the period necessary to fulfil the purposes for which it was collected, respond to requests, perform contracts, comply with legal obligations or exercise rights.

Data related to purchases and the commercial relationship may be kept for the applicable legal period, including tax, accounting and civil liability periods. Customer account data may be kept while the account remains active or until deletion is requested, where legally possible.

Under applicable law, users may exercise the rights of access, rectification, erasure, restriction of processing, objection, data portability and withdrawal of consent.

Users also have the right to lodge a complaint with the Portuguese Data Protection Authority — CNPD.

CNPD contacts: Av. D. Carlos I, 134 – 1st floor, 1200-651 Lisbon; email geral@cnpd.pt; website www.cnpd.pt.

The transfer of data to countries outside the European Economic Area will only occur when necessary to fulfil requests, comply with legal obligations, use suitable service providers or with consent, always with appropriate protection safeguards.

Cookies are small information files stored on the user’s device, used to enable the operation of the website, improve the browsing experience, analyse traffic, save preferences and, where authorised, support advertising and marketing purposes.

We may use strictly necessary cookies, session cookies, persistent cookies, performance cookies, functionality cookies and personalisation cookies.

Users can manage, block or delete cookies through their browser settings. Disabling certain cookies may affect the correct operation of the website.

To exercise rights, clarify doubts, withdraw consent or communicate any matter related to privacy, data protection or cookies, please contact us at geral@fernandoswinehouse.pt.

Fernando’s Winehouse Unip, Lda — Estrada Nacional N1, No. 737, 4535-214 Mozelos, Portugal.